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Water Line Repair in West Virginia

Water Line Repair across West Virginia: the 177 ZIP codes and 89 cities we route calls in, and who licenses plumbers in the state.

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Underground service pipes laid in a trench on a residential street

Free to homeowners in West Virginia — the contractor pays us for the introduction, you never do.

Where your responsibility starts

Our water line repair coverage in West Virginia runs to 177 ZIP codes in 89 cities. Where many small utilities serve the covered places, that boundary is set by each one of them, and a homeowner can be responsible from the main in one town and from the meter in the next.

Source: coverage area as published by our call partner; place and county names from the US Census Bureau.

We route water line repair calls in 177 ZIP codes across 89 West Virginia cities, in 13 counties.

What this site is

WaterMainCall is a referral service, not a contractor. We connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and work on a service line is normally permitted and often coordinated with the utility — ask to see the permit. We carry out no work, we test no water, we do not set prices, and we never charge homeowners anything. Nothing here is a statement about the water at any address.

Checking a credential in West Virginia

West Virginia licenses are issued by the West Virginia Division of Labor, which publishes a public search you can use before work begins.

Every West Virginia county we cover

  • Berkeley County 11 ZIP codes
    Martinsburg, Bunker Hill, Falling Waters, Gerrardstown, Glengary, Hedgesville, Inwood
  • Boone County 3 ZIP codes
    Ashford, Nellis, Ridgeview
  • Cabell County 47 ZIP codes
    Huntington, Barboursville, Culloden, Glenwood, Lesage, Milton, Ona, Salt Rock
  • Hampshire County 6 ZIP codes
    Bloomery, Capon Springs, High View, Shanks, Slanesville, Yellow Spring
  • Jackson County 7 ZIP codes
    Advent, Cottageville, Evans, Gay, Given, Kenna, Ripley
  • Jefferson County 8 ZIP codes
    Charles Town, Harpers Ferry, Kearneysville, Millville, Ranson, Shenandoah Junction, Shepherdstown, Summit Point
  • Kanawha County 59 ZIP codes
    Charleston, South Charleston, Alum Creek, Dunbar, Elkview, Hernshaw, Institute, Nitro, Pinch and 5 more
  • Lincoln County 6 ZIP codes
    Griffithsville, Hamlin, Sod, Sumerco, West Hamlin, Yawkey
  • Mason County 7 ZIP codes
    Apple Grove, Ashton, Gallipolis Ferry, Leon, Mount Alto, Point Pleasant, Southside
  • Morgan County 1 ZIP code
    Berkeley Springs
  • Putnam County 11 ZIP codes
    Bancroft, Buffalo, Eleanor, Fraziers Bottom, Hometown, Hurricane, Liberty, Poca, Red House and 2 more
  • Roane County 1 ZIP code
    Amma
  • Wayne County 3 ZIP codes
    Ceredo, Kenova, Lavalette

What that coverage looks like

Our West Virginia footprint is 177 ZIP codes in 13 counties, and Kanawha County is the largest single part of it at 59. Every one of those counties contains more than one water supplier, and the line between the utility's pipe and yours is drawn by whichever one serves your meter.

How a water line repair job goes

A service line repair starts with a question of ownership. The utility is responsible up to a point written into its own policy — usually the main, the curb stop or the meter — and the homeowner from there. Finding the leak is one job; establishing which side of that line it is on is what decides who pays, and it is worth settling before the excavator arrives.

What the call asks about water line repair

  • Where the water is surfacing, and whether it is between the meter and the house or on the street side.
  • Whether the meter is in a pit at the boundary or on the wall of the house.
  • Whether the utility has already been out and said whose side it is on.

Every West Virginia city we route in

21 cities, ordered by the share of homes their owners live in. The older and denser the street, the older the service line running under it. Each page carries that city’s own numbers and the ZIP codes we route there.

Before you call

Which side of that line a leak is on decides who pays for it. The pages above say how to find out before the digging starts.

Two older water meters attached to pipework on a wall
New water supply pipework being installed
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