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Water Line Repair in Virginia

Water Line Repair across Virginia: the 624 ZIP codes and 350 cities we route calls in, and who licenses plumbers in the state.

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New water supply pipework being installed

Free to homeowners in Virginia — the contractor pays us for the introduction, you never do.

Where your responsibility starts

Our water line repair coverage in Virginia runs to 624 ZIP codes in 350 cities. In large municipalities the boundary between the utility's main and the homeowner's service line is set by one written policy for the whole system, usually at the meter or the curb stop, and it is the same on every street.

Source: coverage area as published by our call partner; place and county names from the US Census Bureau.

We route water line repair calls in 624 ZIP codes across 350 Virginia cities, in 79 counties.

What this site is

WaterMainCall is a referral service, not a contractor. We connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and work on a service line is normally permitted and often coordinated with the utility — ask to see the permit. We carry out no work, we test no water, we do not set prices, and we never charge homeowners anything. Nothing here is a statement about the water at any address.

Checking a credential in Virginia

Virginia licenses are issued by the Virginia Department of Professional and Occupational Regulation, which publishes a public search you can use before work begins.

20 of the 67 Virginia counties we cover, from the end of the alphabet

  • Portsmouth City County 8 ZIP codes
    Portsmouth
  • Powhatan County 1 ZIP code
    Powhatan
  • Prince George County 3 ZIP codes
    Disputanta, Fort Lee, Prince George
  • Prince William County 25 ZIP codes
    Manassas, Woodbridge, Dumfries, Gainesville, Haymarket, Nokesville, Quantico, Bristow, Catharpin and 2 more
  • Pulaski County 7 ZIP codes
    Belspring, Draper, Dublin, Hiwassee, New River, Parrott, Pulaski
  • Radford City County 3 ZIP codes
    Radford
  • Rappahannock County 7 ZIP codes
    Amissville, Castleton, Chester Gap, Flint Hill, Huntly, Washington, Woodville
  • Richmond City County 13 ZIP codes
    Richmond
  • Scott County 2 ZIP codes
    Hiltons, Weber City
  • Shenandoah County 9 ZIP codes
    Strasburg, Edinburg, Fort Valley, Maurertown, Mount Jackson, New Market, Toms Brook, Woodstock
  • Southampton County 8 ZIP codes
    Boykins, Branchville, Capron, Courtland, Drewryville, Ivor, Newsoms, Sedley
  • Spotsylvania County 2 ZIP codes
    Spotsylvania
  • Stafford County 3 ZIP codes
    Stafford
  • Suffolk city County 8 ZIP codes
    Suffolk
  • Surry County 5 ZIP codes
    Claremont, Dendron, Elberon, Spring Grove, Surry
  • Sussex County 2 ZIP codes
    Wakefield, Waverly
  • Virginia Beach City County 20 ZIP codes
    Virginia Beach
  • Warren County 3 ZIP codes
    Bentonville, Front Royal, Linden
  • Washington County 1 ZIP code
    Mendota
  • York County 5 ZIP codes
    Yorktown, Seaford

47 more Virginia counties are inside the coverage area and are not listed here. If your ZIP code is in Virginia, the call reaches a contractor.

What that coverage looks like

Our Virginia footprint is 624 ZIP codes in 79 counties, and Fairfax County is the largest single part of it at 85. Every one of those counties contains more than one water supplier, and the line between the utility's pipe and yours is drawn by whichever one serves your meter.

How a water line repair job goes

A service line repair starts with a question of ownership. The utility is responsible up to a point written into its own policy — usually the main, the curb stop or the meter — and the homeowner from there. Finding the leak is one job; establishing which side of that line it is on is what decides who pays, and it is worth settling before the excavator arrives.

What the call asks about water line repair

  • Where the water is surfacing, and whether it is between the meter and the house or on the street side.
  • Whether the meter is in a pit at the boundary or on the wall of the house.
  • Whether the utility has already been out and said whose side it is on.

Every Virginia city we route in

93 cities, ordered by the share of homes their owners live in. The older and denser the street, the older the service line running under it. Each page carries that city’s own numbers and the ZIP codes we route there.

Before you call

Which side of that line a leak is on decides who pays for it. The pages above say how to find out before the digging starts.

Service pipes in an open trench before backfilling
Underground service pipes laid in a trench on a residential street
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