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Water Line Repair in Massachusetts
Water Line Repair across Massachusetts: the 621 ZIP codes and 452 cities we route calls in, and who licenses plumbers in the state.
Free to homeowners in Massachusetts — the contractor pays us for the introduction, you never do.
Where your responsibility starts
Our water line repair coverage in Massachusetts runs to 621 ZIP codes in 452 cities. In a state served by both large utilities and small ones, the point where the utility stops being responsible is written down somewhere for every connection — but not in the same place, and not at the same point on the pipe.
Source: coverage area as published by our call partner; place and county names from the US Census Bureau.
We route water line repair calls in 621 ZIP codes across 452 Massachusetts cities, in 12 counties.
What this site is
WaterMainCall is a referral service, not a contractor. We connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and work on a service line is normally permitted and often coordinated with the utility — ask to see the permit. We carry out no work, we test no water, we do not set prices, and we never charge homeowners anything. Nothing here is a statement about the water at any address.Checking a credential in Massachusetts
Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.
Every Massachusetts county we cover
- Barnstable County 49 ZIP codes
Buzzards Bay, Centerville, Falmouth, North Falmouth, Barnstable, Brewster, Cataumet, Chatham, Cotuit and 36 more - Berkshire County 2 ZIP codes
East Otis, Otis - Bristol County 41 ZIP codes
New Bedford, Fall River, North Attleboro, North Easton, Somerset, Taunton, Acushnet, Assonet, Attleboro and 19 more - Essex County 55 ZIP codes
Lynn, Andover, Haverhill, Lawrence, Gloucester, Peabody, Salem, Amesbury, Beverly and 28 more - Franklin County 20 ZIP codes
Ashfield, Buckland, Conway, Deerfield, Erving, Gill, Greenfield, Lake Pleasant, Leverett and 11 more - Hampden County 53 ZIP codes
Springfield, Chicopee, Holyoke, Longmeadow, West Springfield, Westfield, Agawam, Blandford, Bondsville and 18 more - Hampshire County 28 ZIP codes
Amherst, Northampton, Belchertown, Chesterfield, Cummington, Easthampton, Florence, Goshen, Granby and 15 more - Middlesex County 100 ZIP codes
Cambridge, Framingham, Lowell, Waltham, Woburn, Groton, Somerville, Watertown, Acton and 59 more - Norfolk County 42 ZIP codes
Quincy, Braintree, Brookline, Dedham, Avon, Babson Park, Bellingham, Canton, Cohasset and 27 more - Plymouth County 47 ZIP codes
Brockton, Middleboro, Plymouth, Bridgewater, Duxbury, Hanover, Hingham, Lakeville, Abington and 25 more - Suffolk County 54 ZIP codes
Boston, Dorchester, East Boston, Allston, Brighton, Charlestown, Chelsea, Dorchester Center, Hyde Park and 9 more - Worcester County 89 ZIP codes
Worcester, Shrewsbury, Westminster, Ashburnham, Auburn, Barre, Berlin, Blackstone, Bolton and 63 more
What that coverage looks like
Our Massachusetts footprint is 621 ZIP codes in 12 counties, and Middlesex County is the largest single part of it at 100. Every one of those counties contains more than one water supplier, and the line between the utility's pipe and yours is drawn by whichever one serves your meter.
How a water line repair job goes
A service line repair starts with a question of ownership. The utility is responsible up to a point written into its own policy — usually the main, the curb stop or the meter — and the homeowner from there. Finding the leak is one job; establishing which side of that line it is on is what decides who pays, and it is worth settling before the excavator arrives.
What the call asks about water line repair
- Where the water is surfacing, and whether it is between the meter and the house or on the street side.
- Whether the meter is in a pit at the boundary or on the wall of the house.
- Whether the utility has already been out and said whose side it is on.
Every Massachusetts city we route in
215 cities, ordered by the share of homes their owners live in. The older and denser the street, the older the service line running under it. Each page carries that city’s own numbers and the ZIP codes we route there.
- Marstons Mills 96%
- Norfolk 95%
- Yarmouth Port 93%
- Middleton 92%
- Norwell 91%
- Needham 91%
- Rehoboth 91%
- Longmeadow 91%
- Wayland 90%
- Weston 90%
- Wilbraham 90%
- Sudbury 90%
- Duxbury 90%
- Hanson 90%
- East Falmouth 90%
- Groton 90%
- Southborough 89%
- Sandwich 89%
- Carver 89%
- Pembroke 89%
- Rutland 89%
- Westford 88%
- Scituate 88%
- Sterling 88%
- Acushnet 88%
- Westminster 88%
- Medway 87%
- Westwood 87%
- Wellesley Hills 87%
- Lynnfield 87%
- Wilmington 87%
- Holliston 87%
- Sharon 87%
- Sutton 87%
- Swansea 87%
- Hanover 87%
- East Longmeadow 86%
- Medfield 86%
- Tyngsboro 86%
- Northborough 85%
- Wrentham 85%
- Hopkinton 85%
- Holden 85%
- Seekonk 85%
- Tewksbury 85%
- Littleton 85%
- Norton 84%
- Somerset 84%
- North Chelmsford 84%
- Milton 84%
- Belchertown 84%
- Westport 84%
- Georgetown 84%
- North Reading 84%
- Kingston 84%
- Monson 84%
- Douglas 84%
- Oxford 84%
- Millis 84%
- Winchester 83%
- Newton Center 83%
- Holbrook 83%
- Cohasset 83%
- Mashpee 83%
- East Bridgewater 83%
- Harwich 83%
- Pepperell 83%
- Charlton 83%
- Reading 83%
- North Weymouth 83%
- Marblehead 83%
- Chelmsford 83%
- South Easton 82%
- Walpole 82%
- Lakeville 81%
- Lunenburg 81%
- Southwick 81%
- Marshfield 81%
- Hull 81%
- Billerica 81%
- Lexington 81%
- Centerville 81%
- Andover 80%
- Hingham 80%
- Uxbridge 80%
- Auburn 80%
- Wellesley 80%
- Dracut 80%
- Plymouth 80%
- Wareham 80%
- West Yarmouth 80%
- Concord 79%
- Brewster 79%
- North Dartmouth 79%
- Bellingham 78%
- Franklin 78%
- Orleans 78%
- Rockland 78%
- Stoughton 77%
- Braintree 77%
- Middleboro 77%
- Maynard 77%
- South Hadley 77%
- North Grafton 77%
- Raynham 77%
- Newburyport 76%
- Acton 76%
- Florence 76%
- South Dennis 76%
- Ashland 76%
- Canton 76%
- Burlington 75%
- Bridgewater 75%
- Feeding Hills 75%
- Ware 75%
- Salisbury 75%
- South Dartmouth 75%
- North Easton 75%
- Hudson 75%
- Ludlow 74%
- South Yarmouth 74%
- Buzzards Bay 74%
- Abington 74%
- Palmer 74%
- Saugus 74%
- Millbury 74%
- Fairhaven 74%
- Blackstone 74%
- Swampscott 74%
- Foxboro 73%
- Agawam 73%
- Whitman 73%
- Dedham 73%
- Mansfield 73%
- Methuen 73%
- Needham Heights 73%
- Ipswich 73%
- Shrewsbury 72%
- North Attleboro 71%
- Stoneham 71%
- West Roxbury 71%
- Dudley 71%
- Bedford 71%
- North Billerica 71%
- Wakefield 71%
- Ayer 70%
- North Andover 70%
- South Weymouth 70%
- Randolph 70%
- Rockport 69%
- Danvers 69%
- Westfield 69%
- West Newton 68%
- Milford 68%
- Amesbury 68%
- Chestnut Hill 68%
- Melrose 68%
- Natick 67%
- Attleboro 66%
- Falmouth 66%
- Peabody 65%
- Spencer 65%
- Plainville 64%
- Belmont 64%
- East Weymouth 64%
- Gloucester 63%
- Leominster 63%
- Easthampton 62%
- Newton 62%
- Haverhill 61%
- Weymouth 61%
- Westborough 61%
- Arlington 61%
- Whitinsville 60%
- Taunton 60%
- Beverly 59%
- Newtonville 59%
- West Springfield 59%
- Webster 58%
- Woburn 58%
- Chicopee 57%
- Gardner 57%
- Brockton 57%
- Roslindale 57%
- Fitchburg 57%
- Marlborough 56%
- Winthrop 56%
- Greenfield 55%
- Framingham 55%
- Hyde Park 53%
- Medford 53%
- Clinton 53%
- Norwood 52%
- Salem 51%
- Lynn 50%
- Revere 50%
- Hyannis 50%
- Springfield 50%
- Charlestown 50%
- Waltham 49%
- Watertown 49%
- Amherst 49%
- Jamaica Plain 46%
- Northampton 45%
- Indian Orchard 45%
- Quincy 45%
- South Boston 45%
- Southbridge 44%
- Lowell 44%
- Brookline 43%
- Worcester 42%
- Malden 42%
- Dorchester Center 42%
- Mattapan 42%
- Holyoke 42%
Before you call
Which side of that line a leak is on decides who pays for it. The pages above say how to find out before the digging starts.
